The modern enterprise runs on workflows. From requesting new equipment to managing complex IT incidents, speed, automation, and efficiency are non-negotiable. At the core of this operational excellence is ServiceNow, the powerful platform that has redefined Digital Workflow and IT Service Management (ITSM) across the globe.
However, simply having the platform isn’t enough. To truly unlock its potential—to build tailored solutions, integrate with legacy systems, and customize experiences for different user groups—organizations need skilled developers who can write robust code. This is the gap that the Master in ServiceNow Certification program from DevOpsSchool is specifically designed to fill.
This isn’t a passive introduction to the UI; this is an intensive, hands-on masterclass in ServiceNow scripting and application development, turning administrators and programmers into platform architects. If you’re ready to move beyond configuration and start building, read on to discover how this course will fundamentally change your career trajectory.
The Industry Challenge and the Master’s Solution
In today’s fast-paced tech environment, companies are in a race to automate. A recent survey showed that the demand for professionals with certified ServiceNow skills is consistently skyrocketing, yet the supply of truly advanced developers—those who can script server-side and client-side logic—lags significantly. Many junior admins know how to set up a field, but few know how to build a complex, multi-stage workflow from scratch or debug a challenging GlideRecord query.
The challenge is simple: companies need developers, not just configurators.
The ServiceNow Developer Course by DevOpsSchool is the solution. This training focuses ruthlessly on the core skillset needed for advanced customization: scripting. In approximately 12 to 15 hours of intensive, instructor-led, live sessions, you will be taught everything required to confidently start writing code on the platform.
We take you deep into the heart of the platform’s APIs, ensuring that whether you are creating advanced customizations for an existing application or building entirely new Custom Applications, you can leverage scripting to meet any complex business requirement.
Inside the Master in ServiceNow Developer Course
This certification is structured to be fast, focused, and intensely practical. It assumes you have a foundational understanding of web architecture and JavaScript/OOP, and it wastes no time diving into the core of the ServiceNow system.
Key Modules: Mastering the ServiceNow APIs
A great ServiceNow developer is fluent in the platform’s unique scripting APIs. Our agenda is laser-focused on turning these intimidating technical terms into intuitive tools you master:
- Scripting Locations & API Introduction: Understanding where your code executes (Client Scripts, Business Rules, Script Includes, etc.).
- GlideRecord Mastery: This is the developer’s most critical tool. You will learn how to efficiently query, insert, update, and delete records server-side, avoiding common performance pitfalls.
- GlideSystem Deep Dive: Mastering global system properties, error handling, logging, and utility functions that control the overall platform environment.
- Client-Side Power: GlideForm and GlideUser: Learning to control form behavior, validate user input, and retrieve user-specific information to create dynamic, intuitive user experiences.
- Asynchronous Communication with GlideAjax: The key to responsive, high-performance applications. You will learn how to execute server-side code without reloading the client form, leading to a much smoother user experience.
- Building A Custom App (The Capstone): The culmination of your learning, where you apply all scripting knowledge to build a real-world, industry-scenario based custom application.
| Feature | DevOpsSchool ServiceNow Developer Course | Typical Platform Course |
| Duration | Approx 12 to 15 Hrs (Live, Instructor-led) | Extended duration with more basic/admin content. |
| Core Focus | Purely on Advanced Scripting (GlideRecord, GlideAjax, etc.) | Heavily focused on Configuration and Admin tasks. |
| Support | Lifetime Technical Support | Limited or time-bound support window (e.g., 6 months). |
| Learning Access | Lifetime LMS Access (24/7) | Subscription model or access limited to course duration. |
| Practical Readiness | Real-time interview questions and scenario-based project. | Focus on exam prep, less on job readiness. |
This comparison highlights our commitment: we focus solely on giving you the high-value, high-impact skills that employers are actively searching for.
Who Should Enroll in the Master in ServiceNow?
This program is intensive and fast-paced, best suited for those who are ready to hit the ground running. While a prior ServiceNow Experience is a plus, the technical pre-requisites are what truly set you up for success: a working knowledge of JavaScript and an understanding of Object-Oriented Programming (OOP) principles.
This course is ideally structured for:
- ServiceNow Administrators: Ready to transition from simple configurations to complex automation and problem-solving through scripting.
- Existing ServiceNow Developers: Seeking to solidify advanced scripting fundamentals and debug challenging platform APIs like GlideRecord.
- Custom App Developers: Programmers looking to leverage the power of the Now Platform for enterprise-level application development.
- ITSM Professionals: Looking for a high-value skill addition to their portfolio to take ownership of end-to-end digital transformation projects.
Measurable Learning Outcomes: What You Will Achieve
Upon successful completion of the Master in ServiceNow Developer Course, you won’t just possess a certificate; you’ll have the confidence and competence to tackle real-world development challenges.
Your key achievements will include:
- Expert-Level Platform Scripting: Fluency in writing server-side code (Business Rules, Script Includes) and client-side logic (Client Scripts, UI Policies) using JavaScript.
- Optimizing Data Operations: Ability to efficiently manipulate data using the GlideRecord API, ensuring high-performance database interactions.
- Building Responsive Interfaces: Mastery of GlideAjax to create asynchronous calls that keep your custom applications fast and user-friendly.
- Custom Application Architecture: The skills to design, script, and deploy a complete, scenario-based Custom Application from inception to final deployment.
- Error Handling and Debugging: Advanced knowledge of using the GlideSystem API for robust logging, debugging, and system interactions.
- Job Readiness: An interview-ready portfolio backed by real-time project experience and access to crucial interview preparation materials.
Course Roadmap: From Foundations to Functionality
The entire curriculum is designed as a direct path to platform development mastery, summarized below:
| Module Title | Core Focus | Key API/Concept | Application Outcome |
| I. Introduction & Foundations | Development Environment Setup, Execution Context, Scoped vs. Global Apps | Development overview | Efficient workspace configuration. |
| II. Server-Side Scripting | Business Rules, Script Includes, Workflow Scripting, Data Access | GlideRecord, GlideSystem | Automation of background tasks and data validation. |
| III. Client-Side Scripting | Controlling Forms, UI Actions, User Input Validation | GlideForm, GlideUser | Creating intuitive, dynamic, and error-proof user forms. |
| IV. Advanced Asynchronous Logic | Improving UX, Calling Server-Side Code from Client | GlideAjax | Building high-performance, non-blocking integrations. |
| V. Capstone & Mastery | Securing Code, Exploring Other APIs, Best Practices | Becoming A scripting Master | Deployment of a real-world Custom Applications. |
The Authority of Mentorship: Learning from the Best
The success of any specialized course hinges on the caliber of its instructors. At DevOpsSchool, we pride ourselves on being a leading training platform for DevOps, Cloud, and emerging technologies, and this authority stems directly from our expert mentorship.
This program is conducted and guided by highly qualified professionals, mentored by the global industry veteran Rajesh Kumar.
Rajesh Kumar is a globally recognized trainer and consultant with over 20 years of expertise spanning the entire modern technology stack. His knowledge is foundational to the quality of all DevOpsSchool programs, covering:
- DevOps, DevSecOps, SRE, DataOps, AIOps, MLOps
- Kubernetes and Cloud Computing
Why does this matter for a Master in ServiceNow course?
It means your training is informed by the mindset of a professional who understands enterprise-level scale, governance, and architecture. When you learn ServiceNow scripting, you are learning it from the perspective of someone who has managed complex IT Service Management (ITSM) implementations and knows how the platform integrates with broader DevOps and cloud ecosystems. You are learning platform-specific code with a global architecture perspective, ensuring your development choices are scalable and future-proof.
Career Growth and Real-World Value
The ServiceNow platform is a non-stop engine of career growth. Companies globally are investing billions into digital transformation projects, and the developer remains the most critical, highly compensated resource.
By achieving your Master in ServiceNow certification through DevOpsSchool, you gain:
- Immediate Employability: The specific skills taught (GlideRecord, GlideAjax, Custom Applications) are the exact requirements listed in senior developer job postings worldwide.
- Increased Earning Potential: Certified developers with proven scripting capability command significantly higher salaries than those limited to basic configuration.
- A Career Shield: You become essential. When the platform needs to be extended, integrated, or optimized, you are the person the organization relies on.
- Lifetime Learning Assurance: With Lifetime Technical Support and Lifetime LMS Access, your learning doesn’t end when the class does. You can always refer back to training materials or reach out to resolve post-course work challenges.
This is more than a training module; it’s a strategic career move to position yourself at the high-value intersection of enterprise IT and specialized development.
Ready to Script Your Future?
The path from an administrator to a master developer is a short one—but only if the training is precise, practical, and backed by world-class mentorship. The Master in ServiceNow Developer Course is your key to unlocking that advanced career stage. Stop configuring and start building.
Enroll now and secure your place as a high-demand ServiceNow scripting expert: Master in ServiceNow Developer Course.
Contact DevOpsSchool
Your journey to mastery starts today. Contact us with any questions about the curriculum, schedule, or prerequisites.
Email: contact@DevOpsSchool.com
Phone & WhatsApp (India): +91 99057 40781
Phone & WhatsApp (USA): +1 (469) 756-6329
